As of October 24th 2021, all climbers ages 12+ will be required to have their vaccination passport (2 doses) to access both BoulderHouse facilities.
To facilitate your access to the gym, please have your vaccination card or passport with the QSR code on hand when you arrive. The verification will be done at the front desk upon check-in.
To streamline future check-ins, the proof of vaccination can be added to your client account, so it will not be necessary to show your passport each time. To do so, please fill out the release form. However, you may also show your passport every visit, if that is your preference.
If you are unable to climb during this time and would like to freeze your membership, feel free to do so by clicking the link below:
Each reservation allows you to climb for a 2-hour session. This should allow adequate time for a good warm-up and bouldering session
You must have checked in, warmed up, climbed and left the gym within these 2 hours.
All climbers will need to book a session in advance using our online reservation system.
Members are able to book sessions up to 2 weeks in advance
Guests are able to book sessions 48 hours in advance for VICTORIA and a week in advance for LANGFORD
If you cannot attend a session, please CANCEL, otherwise we reserve the right to charge a $10 no-show fee
To cancel a session, please fill out this form: CANCELLATION FORM
Come dressed in your athletic-wear. There will be no access to the changerooms during this time.
Pack a bag for your things. There will be no access to the usual cubbies we offer, so please bring a bag that you can carry with you throughout your session.
Bring a mask. We require climbers to use a well fitted mask in order to limit the spread of airborne droplets (no bandanas, buffs or masks with ventilators).
Liquid Chalk. We will be requiring the use of liquid chalk within the facility. This will be available for purchase at the front desk.
Arrive no earlier than 5 minutes before your designated time-slot
Repect social distancing while waiting to enter the gym
Everyone must wash/disinfect their hands and have their mask on before checking in.
Check in with your name to the front desk staff
Follow our zoning guidelines on the floor and mats for proper traffic flow and proper social distancing within the gym
Send it now! (But also take it easy, don't get injured.)
Check-Out: Staff will turn off the music 10 minutes before the end of your time slot to give you a heads up
AT THE ENTRANCE
Upon entering the gym and before starting to climb, each person must disinfect their hands.
THROUGHOUT THE CENTRE
In addition to hand disinfecting at the entrance, we have several hand disinfection stations at your disposal. You are invited to regularly disinfect your hands between climbs.
We are currently only allowing the use of liquid chalk (no loose chalk) since the alcohol content is at or over 70%, it can contribute to the disinfection process.
Wearing a well-fitting mask that covers your mouth and nose is mandatory at all times.
(Bandanas, buffs, or masks with ventilators are not permitted)
Reusable masks are available for purchase at the gym.
Wearing shoes and a shirt is mandatory at all time
If you are experiencing flu-like symptoms (fever, cough, difficulty breathing, sick, cold or tired) or are in voluntary or mandatory isolation, or if you are awaiting the result of a Covid-19 test, we ask that you respect this isolation and stay home. You must diagnose your condition in a self-critical manner and consider the impact of transmission on others before coming to the centre. Our employees may ask you to leave the centre if they consider your health status to be at risk.
If you postpone your reservation because of your health condition or because of isolation, there will be no cancellation fee.
During the entire duration of your visit, as well as during check-in and check-out, regulations and recommendations regarding social distancing must be respected. You must keep a minimum distance of two metres between each person during your visit.
All staff and climbers will be required to wear a face covering while inside the gym. We will also be requiring liquid chalk, which will be readily available for purchase at the front desk. There are now more ways to clean and sanitize your hands within the gym as well. Please use them frequently.
We have adapted our policies and have limited access to increase the frequency of cleaning high touch surfaces. There will be a sanitization block in-between every time slot. This should help, but will not replace good personal hygiene practices while in the facility.
We have limited some services and programs to help reduce the risk for our staff. Please respect the new policies and practice good personal hygiene. Current changes to services offered include*:
*These service offerings are subject to change as new information becomes available.
Rental shoes remain available. They are disinfected according to manufacturers' recommendations after each use.
You are able to rent a bottle of liquid chalk for your session as well.
Here is a list of things to bring to your climbing session:
EFT memberships were put on pause as soon as the gym closed. The $8 fees were not charged. Your membership was reactivated on June 16th.
All prepaid memberships had their end dates adjusted to compensate for the exact duration of the closure.
If you don't feel comfortable climbing at the centre, you can always freeze your membership. A fee of 8$/month will apply.